Walking aids (i.e. crutches, walking sticks, protective boots) are allowed into the seated areas, but unfortunately, due to the unpredictability of crowd movement on the floor, these aren’t allowed in the standing area on standing floor events such as concerts, boxing and AEW.
To ensure you are booking the most suitable seat please call our disability access assistance and ticketing line on 0800 093 0824.
If you already have tickets, please contact our Customer Engagement Team via our Help Centre.
Please also note that there are a minimum of 34 steps down to the concert floor from the main concourse.
We do not allow shooting sticks or walking sticks with seats. If you require seating, please contact our Help Centre