WHEN WILL I RECEIVE MY GAME TICKET?
You will receive an email with instructions on how to access and download your ticket(s) closer to gameday. More information soon.
If you have not received an email within 3 days of gameday, please contact https://tms-jacksonvillejaguars.zendesk.com/hc/en-gb/requests/new?ticket_form_id=5417441598866
Every ticket holder attending a game will need to have their own ticket. on their smartphone ready to be scanned on entry. Instructions on how to forward tickets to others in your party will be communicated prior to gameday.
WHERE CAN I PURCHASE OFFICIAL MERCHANDISE?
Prior to gameday, official merchandise can be purchased both online at https://europe2.nflshop.com/en . Merchandise will be available on gameday at Wembley Stadium
For a full list of Jaguars FAQ's please click here
For the full Jaguars Game Day Guide, please click here
Map & Fanzones
THE JUNGLE Presented by FIS
The ultimate, must visit fan zone for all those attending the Wembley game – Interactive games, DJs and appearances from Jaguars Cheerleaders and Alumni
MAIN STREET (Olympic Way)
As you exit Wembley Park you will be immersed in the dream football thoroughfare – merchandise outlets, food trucks and interactive games. What more could you want?
DUUUVAL MARKET
This is the NEW home of NFL merchandise at Wembley. A huge 25 x 25m Fanatics store selling the very best of all 32 team’s gear. YOU NEED TO HEAD HERE, AND QUICKLY!
BEERS AND BITES
Finished with your merch shopping, head up to the East Concourse for Food, drink and a whole heap of NFL entertainment.
ALL AREAS OPEN AT 9AM ON SUNDAY 30TH OCTOBER
DUUUVAL MARKET AND BEERS AND BITES ARE OPEN POST GAME FOR 90 MINS
A CLEAR BAG POLICY (ALONG WITH SECURITY SCREENINGS) WILL BE IN PLACE AT WEMBLEY STADIUM, TO PROVIDE A SAFE ENVIRONMENT FOR ALL ATTENDING FANS. ALL CLEAR BAGS ENTERING THE STADIUM MUST BE NO LARGER THAN 30CM X 15CM X 30CM AND WILL BE INSPECTED CLOSELY BY SECURITY UPON ENTRY TO THE STADIUM, POTENTIALLY ALONGSIDE A PHYSICAL PAT DOWN. THE JAGUARS AND WEMBLEY RESERVE THE RIGHT TO REFUSE ENTRY OF CERTAIN ITEMS INTO THE STADIUM IF SECURITY BELIEVES THEY ARE INAPPROPRIATE. SEE BELOW FOR THE FULL CLEAR BAG POLICY AND PROHIBITED ITEMS LIST
WE WOULD REALLY ENCOURAGE PEOPLE NOT TO BRING A BAG. HOWEVER, PLEASE NOTE THERE WILL BE BAG DROPS AT PINK PARKING AND WHITE HORSE SQUARE IF YOU NEED TO STORE A BAG DURING THE GAME.
Approved Bags:
Consistent with all NFL games, the Jags strongly encourages fans not to bring any type of bag to the stadium, but if necessary, bags outlined below are permissible:
- 30cm x 15cm x 30cm clear plastic bag
- 1 gallon plastic freezer bag
- Small clutch bag with or without strap (no larger than 11cm x 16cm)
Exceptions will be made for:
- Medically necessary items accompanied by a Stadium issued certificate representing your right to take those items into the stadium. You will need to produce this certificate at the outer security cordon.
- Size limitations for sealed clear bags containing merchandise purchased at NFL Shop. If you intend to enter the stadium, this bag must remain sealed until you pass through stadium screening.
A medical exception certificate can be applied for here - https://help.wembleystadium.com/support/tickets/new
Prohibited Items
- Air horns or aerosol cans
- Alcohol
- Animals (except service animals)
- Banners, signs (any object that obstructs the view of others)
- Beach balls or inflatable devices (balloons)
- Beverages, Beverage containers, cans, thermoses, glass receptacles, and cups
- Empty, transparent, reusable plastic water bottles up to and including 1 liter are permitted, whether purchased onsite or not
- Drones/unmanned aircraft systems (UAS)
- Food and Drinks (unless purchased at an NFL venue)
- Footballs; inflated balls of any type
- *Deflated footballs purchased on game day at an NFL venue will be permitted
- Fireworks, explosives, ammunition, flares, or pyrotechnics of any kind
- Frisbees and other similar items
- Illegal substances, drugs, and drug paraphernalia
- Laptop computers and laptop sleeves
- Laser lights and pointers
- Mace / pepper spray / chemical irritants
- Motorbike helmets
- Motorized scooters, skateboards, hoverboards, or other self-propelled items (unless medically necessary and tagged at a gate designated for this purpose)
- Musical instruments not used in sanctioned performances (e.g. trumpets, drums)
- Noisemakers, horns, and whistles
- Poles, sticks, Selfie sticks, missile like objects of any kind
- Strollers, prams, or pushchairs (unless medically necessary and tagged at a gate designated for this purpose)
- Tripods
- Umbrellas – fixed-shaft umbrellas of any size are prohibited
- Collapsible umbrellas measuring less than 24" (61cm) are permitted but may not be opened within the stadium