How to make an official complaint to The FA or Wembley Stadium

If you wish to make an official complaint regarding any matter relating to The Football Association or Wembley Stadium you will need to submit it in writing using the contact form below:

Our Customer Engagement team will respond to your complaint as soon as possible. 

If you are not satisfied with the outcome of your complaint you can escalate your concerns via the organisations listed below.

Football related complaints:

Concert related complaints:

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