We kindly ask that you read all the information below to ensure a smooth booking experience.
Bruno Mars | The Romantic Tour
All accessible tickets for this event are available only through the Wembley Stadium Disability Access Ticketing Phone Line. Our Customer Engagement Team will assist with all pre-sales.
The ticket limit is six per customer, including any companion tickets. To help reduce waiting times, we kindly ask that only one call is made per group.
If you wish to purchase accessible tickets and/or require a personal assistant, please follow the process below. We work with Nimbus to process supporting documentation, and registration with Nimbus is required to purchase accessible tickets. Please visit the Nimbus website for information on how the Access Card works. Nimbus manages all applications, and if you need support with your registration, please contact Nimbus on 0330 808 5108.
If you already hold a valid Nimbus Access Card:
The call handler will simply take your Access Card ID at the time of purchase.
You may register it with Wembley Stadium if you wish, however this is not required.
If you do not hold an Access Card:
You can apply for a Wembley Digital Access Pass (DAP) or a Nimbus Access Card.
Apply for an Access Card or Wembley DAP
To purchase accessible tickets, please call our team when tickets go on sale. Our office hours are Monday to Friday from 10am to 5pm. We accommodate pre-sales via our Wembley Stadium Disability Access Ticketing Phone Line.
0800 093 0824
Please have your Access Card ID ready when you call. Our Customer Engagement Team will:
Verify your Access Card
Check ticket availability
Assist with your booking
Recommend the most suitable seating based on your access requirements
Alternatively, if you require BSL, you can contact us via SignVideo. You can find out more about our SignVideo service for guests who are hard of hearing or deaf here.
Important information
Tickets are subject to availability.
Please note that companion tickets cannot be added to general admission ticket purchases.
Digital Access Passes issued for other venues or ticketing providers cannot be used for accessible ticket bookings at Wembley Stadium.
Please note, after submitting your application, you will receive a confirmation email from Nimbus with a reference number. This is not your Digital Access Pass. Processing typically takes around 48 hours.
If your Wembley Digital Access Pass or Access Card registration is still being processed by Nimbus, we can place tickets on hold for you during the sales period.