Wembley Customer Support
Pilot test - This is currently in review and some articles may be uncomplete for the time being.
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England Supporters Club
- What is the England Supporters Club?
- How do I buy tickets for England home games?
- How many tickets can I buy for England games?
- When will I receive my England home match tickets?
- How do I cancel my England home match tickets?
- I am a disabled member, how do I purchase tickets for England home games?
- Can I re-sell my England match tickets?
- What are caps?
- I purchased a ticket in the general sale, how do I allocate my fan number to the ticket so I can get my caps?
- How do I apply for a mascot place at England games?
- I am a Club Wembley member, do I automatically become a member of the England Supporters Club?
- I am a Club Wembley member recently joined the England Supporters Club, can I get my caps backdated?
- How do I purchase tickets to UEFA EURO 2020?
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Retrospective action
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Find a club
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The FA's Charity Partner
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Job vacancies
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Ticketing and Match Information
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Career information
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FA People's Cup
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England Supporters Travel Club
- What is the England Supporters Travel Club?
- How do I join the England Supporters Travel Club?
- Can members of the free England Supporters Club upgrade to the Travel Club at any time?
- What does the fee for the England Supporters Travel Club membership cover?
- Why is a security check conducted for England Supporters Travel Club members?
- How long does the England Supporters Travel Club membership run for?
- What are the Terms and Conditions of the Travel Club membership?
- Can I join the England Supporters Travel Club and still purchase disabled tickets?
- How do I buy tickets for England away games?
- When will I receive my England away match tickets?
- Can I cancel my away match tickets?
- How do I buy tickets for England home games?
- When will I receive my England home match tickets?
- How are caps allocated?
- What are caps used for?
- I purchased a home match ticket in the General Sale, how do I get my caps?
- How does my linked junior account receive caps for England games?
- How can I purchase tickets to UEFA EURO 2020?
- How will tickets to UEFA EURO 2020 be allocated?
- Can I buy EURO 2020 tickets from other sources?
- How do I apply for a mascot place at England games?
- How can I track my membership pack?
- How do I receive 10% off Thomas Cook travel insurance?
- I am a Club Wembley member, do I automatically become an ESC or ESTC member?
- Can I sell or pass on my England match tickets?
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Full-Time
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Disciplinary processes
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Intermediaries
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Ticket information
- What is e-ticket delivery?
- Where do I select e-ticket delivery?
- Why am I being charged a fee of £1.50 to receive e-tickets?
- What if I don't have access to a printer or iPhone 6 and above?
- Are England away match tickets available for download?
- How do I access my e-tickets?
- I have purchased a ticket from a Third Party website; can I access it through 'My Orders?'
- How do I forward e-tickets on to other people in my group?
- Why can I only add one ticket to my Apple wallet?
- What do I do if I haven't received my e-tickets?
- What format do my e-tickets need to be printed in?
- Do all members of my booking have to arrive together if I have selected e-ticket delivery?
- How do I scan my ticket at the turnstiles?
- What do I do if the barcode does not scan at the turnstiles?
- Will I still receive caps for attending England games if I use an e-ticket?
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Anti-Doping
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FA Vase
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Student research
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Whole Game System
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FA Trophy
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Women's Football
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UEFA EURO 2020 tickets
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Safeguarding
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Funding
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Youth competitions
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FA Sunday Cup
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Community Shield
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Autographs & Signed Merchandise