Both East and West ticket offices are located on our Mezzanine Level also called B1 Level.
To find this area from Wembley Park Tube, head down Olympic Way until you reach the Olympic Steps. Go across the landing at the top of the steps and through the gates. The East Ticket Office will be on the left, and the West Ticket Office will be on the right.
Ticket Office operating hours will vary from event to event, please check the website for up to date information. We will close for most events just after kick off or the event start time.
There is lift access to the Ticket Offices, and stewards and the Customer Engagement Team, dressed in Blue t shirts and/or jackets, with Help to Help in Yellow on the back , can direct you as appropriate.