Tickets are typically sent out 2 weeks prior to an event taking place.
Please note, tickets will be distributed by the agent in which you purchased your tickets. Wembley Stadium connected by EE is only responsible for distributing tickets which have been purchased directly by us. The majority of tickets are purchased directly through third party agents [ticketmaster, live nation ect..] or directly through football clubs and teams. If you are unsure of where you purchased your tickets please refer to your original booking email.
In light of the above, please ensure you contact the relevant organisation with whom you purchased your tickets in order to gain updates on your ticket distribution date if you still have not received your tickets within 2 weeks of an event taking place.