Tickets are dispatched at different points, and in different formats, for each event.
It is worth checking where you purchased your ticket from. If it was not purchased from Wembley Stadium, or The FA, we will be unable to assist and you will need to contact the ticketing agent you purchased from.
As a guideline, please do not contact us until 48 hours before your show or match. Tickets are sent out on a rolling basis and if you contact us before that time we will be unable to assist.
There is always representatives from each ticketing agent, including Wembley Stadium, at the Ticket Offices at the Stadium on event day. These are located on the B1 mezzanine and staff can direct you to these. If you have any concerns about tickets arriving on-time staff there will be able to assist on the day. Please note, you will need to bring some form of Photo ID as we are only able to assist the lead booker.
Concert
Below is a breakdown of what stage of ticket dispatch we are at for each Wembley Stadium music event for tickets bought via Wembley Stadium.
Harry Styles - Love on Tour 2022
Tickets are currently being dispatched. They will be sent as e-tickets that can be printed, or the barcode shown on a phone.
You can read more FAQs here: Harry Styles - Love on Tour 2022
Ed Sheeran - +-=÷x Tour 2022
Tickets for this show will be delivered via app. You will receive email instructions the week of the show.
You can read more FAQs here: Ed Sheeran +-=÷x Tour
Westlife
Dispatch for this show has not yet started.
You can read more FAQs here: Westlife
Coldplay - Music of the Spheres World Tour 2022
Dispatch for this show has not yet started.
You can read more FAQs here: Coldplay Music of the Spheres World Tour
The Taylor Hawkins Tribute Concert
Dispatch for this show has not yet started.
You can read more FAQs here: Foo Fighters and The Hawkins Family Present - The Taylor Hawkins Tribute Concert - 3rd September 2022