Should you be looking to purchase accessible tickets for an upcoming event at Wembley Stadium connected by EE, we kindly ask that you follow this process.


1. Please send us your proof of disability : 


The Football Association
Wembley Stadium
London 

HA9 0WS


Email: POD@wembleystadium.com 


Accepted proof of eligibility for Medical Exemption Certificates and accessible seating:*


A statement of higher or middle rate disability living allowance (DLA)

Receipt of either the Severe Disablement Allowance or Attendance Allowance

Personal Independence Payment (PIP)

Qualifying annual uprating letter

The Access Card (Details available from www.accesscard.org.uk)

Registration document which certifies that you are Registered Blind or Partially Sighted

Veterans Agency letter confirming War Disablement Pension

A personal letter outlining your access requirements from your hospital specialist (within reasonable date)

If resident outside of UK please use equivalent documentation


The above is not exhaustive and we do consider each application on a case by case basis. 


*Please note that if you wish to bring in medical equipment that falls within the permitted size of the restricted bag policy, you do not need to apply for an exemption certificate.


2. To book your tickets, please call our ticketing team on 0800 093 0824

IMPORTANT: If you have previously purchased tickets with us and already have a customer number, you do not need to send in proof of disability again. If you cannot remember your customer number, we can look it up when you call.